| Service Delivery Environment and Challenges |
| The Environment in which the Department Operates |
| The department is faced with great challenges of promoting coordination
among provincial departments and local governments and provide support to
local governments in fulfilling their constitutional mandates.
|
| In order to meet these challenges, the department has to continually develop
and capacitate its workforce. The Workplace Skills Plan of the department seek
to address the skills gap that resulted due to the introduction of Transformation
of Local Governments, broad legal and other mandates.
|
| Factors that are Likely to Impact on the Ability of the Department to
Deliver Services |
| The successful implementation of the Strategic Plan will depend on a number of
factors including the provision of required funding, the ability of the department
to attract and retain skilled personnel, the speed at which payments are being
approved and effected and the efficiency of the departmental tender committee.
|
| HIV/AIDS and other related diseases poses a major threat to the wellness of the
workforce. The department is on track to implement Ministerial Guidelines in
relation to the Management of HIV/ AIDS in the workplace. Related to that is the
appointment of Senior Manage to manage and oversee the program.
|
| Internal Factors that are Likely to Positively Impact on the Delivery of
Services |
In order to improve service delivery, the department has formulated strategies
to deal with these challenges:
- Skills shortage
- Fraud and corruption
- High vacancy rate
- Office accommodation
- Systems failures
|
Other External Environmental Challenges are as Follows:
- Material supply
- Inclement weather
- Material price escalation
- Unavailability of land
- Natural disasters
- Political instability
|
